How to Unban a CSR Racing 2 Account on iOS and Android

A CSR Racing 2 ban locks you out of the parts of the game that matter most: live races, crews, leaderboards and events. This guide covers what each kind of ban means, how to ask official support for a review, and what our paid account restore service does, including its limits.

Temporary suspension or permanent ban

A temporary suspension blocks multiplayer, crews, leaderboards, chat and events for a set time. The notice in the game shows when it expires, and after that the account works normally again.

A permanent ban blocks the same features with no end date.

Zynga's help page on bans lists the usual reasons: using third-party tools, trying to get currency or items unfairly, exploiting bugs, abusive chat, and sharing account details with others. MOD APKs and mod menus count as third-party tools.

Step 1: ask official support for a review

If you think the ban is a mistake, start here. It costs nothing, and it is the only route that can lift the ban on the original account.

1. Open the official CSR 2 Help Center and contact support.
2. Give your player name, the platform you play on, and when the ban notice appeared.
3. Explain calmly why you think it was a mistake, and attach a screenshot of the notice.

Only use the official Help Center. Anyone else offering to "appeal for you" in exchange for your login is not CSR2 support.

Step 2: if the ban stays, what our restore service involves

We sell a paid Unban CSR2 Account service for players whose appeal did not work. Before you consider it, here is exactly what it involves.

• Delivery is arranged after checkout. Our team contacts you in the chat widget to arrange delivery.
• It uses a new game account. During the process you create a new game account and play it to at least Rank 7, and then the modder completes the restore. The modder explains each step in chat.
• Elite progress resets. Elite progress on all your Elite cars goes back to Elite level 0, so those cars return to stock.
• It takes time. It typically takes several hours and can run into the next day.
• It is not guaranteed, and it breaks the game's terms. Sharing account access goes against Zynga's rules, and a restored account can be flagged again. We will not tell you otherwise.

How to avoid another ban

• Do not install MOD APKs or mod menus. A modified app is the clearest route to a ban.
• Do not post your login in chats or groups, and never give it to anyone offering free currency.
• If you think someone else has your login, change your password straight away.

Our guide to CSR2 cheats and ban risk covers which methods get accounts flagged and how to check a seller before you pay.

CSR2 Mods Store is an independent service. We are not affiliated with, endorsed by, or sponsored by NaturalMotion or Zynga. CSR Racing 2 is a trademark of NaturalMotion.